Buy an OAK camera. Put it to work.
If you aren't satisfied, send it back.
60 days window. Full refund, no restocking fee. No questions asked.
60 Days Satisfaction Guarantee
If you are not completely satisfied with your purchase, you may request a refund within 60 days of receiving your order. To initiate the refund process, complete this RMA Form and select '60 Days Satisfaction Guarantee' for the 'Reason for RMA Request' field. Refunds will be issued to the original payment method, and the purchase will be refunded in full within 14 days.
- 60Days to evaluate & test
- 100%Of purchase price
How it works
- Request
Fill out the RMA Form
Submit the RMA Form any time within 60 days of receiving your order. Select "60 days guarantee".
- Optional
Feedback, if you feel like it
We never ask you to justify a return. But if you tell us what didn't work, it helps us build better cameras.
- Refund
Get paid back in full
Ship the device back. Your refund hits the original payment method within 14 days.
Why we can offer this
We take pride in the hardware and the platform we build.
The OAK lineup spans everything from compact single-sensor cameras to stereo depth models with on-device AI, all running the same open perception stack and built to hold up in real deployments. We put the same care into the software and the support behind it. That is why we can hand you 60 days with no conditions. We trust our cameras to earn their place in your hands, and we are not afraid to let the camera do the talking.
Or email support@luxonis.com with any additional questions.