For all of our devices, Luxonis guarantees that the hardware will be free from defects in materials and workmanship for a period of three years from the date of delivery
following the original retail purchase.
If the hardware fails to conform to the warranty within the warranty period, Luxonis will either (a)
repair or replace any defective hardware or component; or (b)
accept the return of the hardware and refund the money actually paid by the original purchaser for the hardware. Luxonis will not replace or repair any hardware with water damage or resulting from uses not specified in the documentation or other instructions provided by Luxonis. Luxonis is not responsible for transportation costs associated with returning the defective product.
If such hardware defects do occur, please contact our support team: firstname.lastname@example.org
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